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Student loans

Complaint 6226201 Clasp Group

Explained
Product
Student loan · Private student loan
Detail
Can't get other flexible options for repaying your loan
From
Texas 76116
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Nov 20, 2022Complaint received
  2. Nov 20, 2022Sent to Clasp Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Clasp Group complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Dec 16, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsCTExplainedYes
Jun 10, 2024Student loansStruggling to repay your loanProblem lowering your monthly paymentsAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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