Case file
Mortgages
Complaint 23318721 Servicemac
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Delays in the application process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 17, 2026Complaint received
- Aug 6, 2026Sent to Servicemac (50 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Servicemac complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | NC | In progress | Yes |
| Sep 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | ME | Explained | Yes |
| Sep 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NC | In progress | Yes |
| Sep 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | CA | Explained | Yes |
| Aug 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | AK | Explained | Yes |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| Aug 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | TX | Explained | Yes |
| Jul 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | AR | Explained | Yes |
| Jun 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | VA | Explained | Yes |
| May 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | NM | Explained | Yes |
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