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Payday & personal loans

Complaint 23335642 Ally Financial

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Florida 33319
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 18, 2026Complaint received
  2. Jun 18, 2026Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Jul 11, 2025Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Jan 5, 2024Payday & personal loansProblem with additional add-on products or servicesMOExplainedYes
Aug 28, 2023Payday & personal loansProblem with additional add-on products or servicesTNMoney backYes
Jun 28, 2023Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Jun 13, 2023Payday & personal loansProblem with additional add-on products or servicesNYExplainedYes
Apr 28, 2021Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Mar 31, 2021Payday & personal loansProblem with additional add-on products or servicesNYMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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