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Auto loans & leases

Complaint 23348551 Carvana Group

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem while selling or giving up the vehicle
From
Georgia 30038
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 18, 2026Complaint received
  2. Aug 6, 2026Sent to Carvana Group (49 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Carvana Group complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Oct 9, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleCAExplainedYes
Sep 29, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanFLExplainedYes
Aug 10, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offAZExplainedYes
Jul 20, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanSCExplainedYes
Jun 16, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleGAExplainedYes
Jun 3, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
May 25, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offAZExplainedYes
May 19, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleNHExplainedYes
May 17, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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