Case file
Mortgages
Complaint 23357113 Quality Loan Service
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jun 18, 2026Complaint received
- Jun 18, 2026Sent to Quality Loan Service
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Quality Loan Service complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 25, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | No |
| May 22, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Feb 16, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | CA | Explained | No |
| Jun 16, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 26, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Feb 22, 2019 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Oct 24, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 20, 2018 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Sep 20, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 31, 2018 | Mortgages | Trouble during payment process | WA | Explained | No |
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