Mortgage company · complaint record
Quality Loan Service complaints
Filed under Quality Loan Service Corporation
Consumers have filed 325 complaints about Quality Loan Service since 2012, 6 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 325
- Last 12 months
- 6
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #175 of 595
Since June 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 30, 2026
Most complained-about mortgage lenders & servicers
Quality Loan Service complaints by month
The busiest month was May 2016 (11 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Quality Loan Service answered all time
- Closed with non-monetary relief20.6%
- Closed with explanation32399.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Quality Loan Service complaints are about
Top Quality Loan Service problems
Where Quality Loan Service complaints come from
Most complaints: California (226), Washington (48), Nevada (22), Oregon (12), Arizona (9).
Quality Loan Service compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Quality Loan ServiceMortgages | - | 6 | - |
Compare side by side: Quality Loan Service vs Midwest Loan Services · Quality Loan Service vs Truhome Solutions · Quality Loan Service vs NEXA Mortgage · Quality Loan Service vs Hilltop
What people say about Quality Loan Service
All experiencesNo experiences with Quality Loan Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Quality Loan Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 21, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 9, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 17, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| May 2, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 17, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 16, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 25, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 13, 2024 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Questions about Quality Loan Service
How many complaints does Quality Loan Service have?
Quality Loan Service has 325 complaints on record since June 2012, including 6 in the last 12 months and 0 in the last 30 days. That makes it number 1,757 of every company by complaints this year.
Does Quality Loan Service respond to complaints?
Yes. Quality Loan Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Quality Loan Service?
The most common problems are struggling to pay mortgage (57), took or threatened to take negative or legal action (14), trouble during payment process (20).
Is Quality Loan Service legit?
Quality Loan Service is a real company with a public complaint record: consumers have complained about it 325 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Quality Loan Service legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Quality Loan Service?
Complain to Quality Loan Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Quality Loan Service complaints come from?
Most come from California (226), Washington (48), Nevada (22). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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