Complaint log
Quality Loan Service complaint log
The newest complaints about Quality Loan Service, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 21, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 9, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 17, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| May 2, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 17, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 16, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 25, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 13, 2024 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 2, 2024 | Debt relief & credit repair | Problem with customer service | Explained |
| May 22, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 26, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 11, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Feb 16, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 1, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 21, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 18, 2023 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 22, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 15, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Nov 27, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 28, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 5, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 14, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 27, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 21, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 29, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 16, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 1, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 20, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 14, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 7, 2020 | Mortgages | Closing on a mortgage | Explained |
| Oct 12, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 4, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 31, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 26, 2019 | Mortgages | Trouble during payment process | Explained |
| Aug 26, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 13, 2019 | Mortgages | Closing on a mortgage | Explained |
| Jul 25, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 2, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 29, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| May 10, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 15, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 11, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 12, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 22, 2019 | Mortgages | Trouble during payment process | Explained |
| Feb 14, 2019 | Mortgages | Struggling to pay mortgage | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works