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Mortgages

Complaint 3008828 Quality Loan Service

Explained
Product
Mortgage · Reverse mortgage
From
Washington 982XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
No
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 31, 2018Complaint received
  2. Sep 7, 2018Sent to Quality Loan Service (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Quality Loan Service complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jun 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Mar 25, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedNo
May 22, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Feb 16, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedNo
Jun 16, 2021MortgagesTrouble during payment processCAExplainedYes
Aug 26, 2019MortgagesTrouble during payment processCAExplainedYes
Feb 22, 2019MortgagesTrouble during payment processWAExplainedYes
Oct 24, 2018MortgagesTrouble during payment processCAExplainedYes
Sep 20, 2018MortgagesTrouble during payment processAZExplainedYes
Sep 20, 2018MortgagesTrouble during payment processCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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