Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 23406678 Bank of America

Explained
Product
Prepaid card · Government benefit card
Detail
Problem with direct deposit
From
California 92886
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 20, 2026Complaint received
  2. Jul 8, 2026Sent to Bank of America (18 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Bank of America?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Bank of America's record

More Bank of America complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardAZExplainedYes
Sep 4, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Aug 29, 2026Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountCAExplainedYes
Aug 13, 2026Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card account-Money backYes
Jul 16, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardCAExplainedYes
Jul 13, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCAExplainedYes
Jul 8, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNJExplainedYes
Jun 8, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Jun 5, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCAExplainedYes
May 12, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience