Case file
Prepaid & gift cards
Complaint 25313124 Bank of America
Money back- Product
- Prepaid card · Government benefit card
- Detail
- Problem with a check written from your prepaid card account
- From
- -
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 13, 2026Complaint received
- Aug 13, 2026Sent to Bank of America
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Bank of America complaints about trouble using the card
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | AZ | Explained | Yes |
| Sep 4, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | CA | Explained | Yes |
| Aug 29, 2026 | Prepaid & gift cards | Trouble using the cardProblem with a check written from your prepaid card account | CA | Explained | Yes |
| Jul 16, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | CA | Explained | Yes |
| Jul 13, 2026 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | CA | Explained | Yes |
| Jul 8, 2026 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | NJ | Explained | Yes |
| Jun 20, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | CA | Explained | Yes |
| Jun 8, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | NY | Explained | Yes |
| Jun 5, 2026 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | CA | Explained | Yes |
| May 12, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | CA | Explained | Yes |
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