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Case file

Credit cards

Complaint 23452355 UMB Financial

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Virginia 24211
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 22, 2026Complaint received
  2. Jun 22, 2026Sent to UMB Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More UMB Financial complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNCExplainedYes
May 4, 2026Credit cardsTrouble using your cardCan't use card to make purchasesILExplainedYes
Aug 24, 2024Credit cardsTrouble using your cardCan't use card to make purchasesMOExplainedYes
Apr 18, 2023Credit cardsTrouble using your cardCan't use card to make purchasesILExplainedYes
Apr 14, 2022Credit cardsTrouble using your cardCan't use card to make purchasesOHExplainedYes
Jul 9, 2021Credit cardsTrouble using your cardCan't use card to make purchases-ExplainedYes
Dec 21, 2018Credit cardsTrouble using your cardCan't use card to make purchasesNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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