Case file
Mortgages
Complaint 23457192 Santander Holdings USA
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 22, 2026Complaint received
- Jun 22, 2026Sent to Santander Holdings USA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Holdings USA complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | RI | In progress | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | In progress | Yes |
| Oct 5, 2026 | Mortgages | Trouble during payment processLien release | MA | In progress | Yes |
| Oct 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MA | In progress | Yes |
| Aug 3, 2026 | Mortgages | Trouble during payment processFees charged | PA | Explained | Yes |
| Jul 17, 2026 | Mortgages | Trouble during payment processLien release | NY | Explained | Yes |
| Jun 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MA | Explained | Yes |
| Jun 15, 2026 | Mortgages | Trouble during payment processPayment process | PA | Explained | Yes |
| Jun 1, 2026 | Mortgages | Trouble during payment processLien release | NY | Explained | Yes |
| May 29, 2026 | Mortgages | Trouble during payment processPayment process | PA | Explained | Yes |
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