Case file
Mortgages
Complaint 29955611 Santander Holdings USA
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Referral
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 3, 2026Complaint received
- Oct 14, 2026Sent to Santander Holdings USA (11 days later)
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Santander Holdings USA complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | RI | In progress | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | In progress | Yes |
| Oct 5, 2026 | Mortgages | Trouble during payment processLien release | MA | In progress | Yes |
| Aug 3, 2026 | Mortgages | Trouble during payment processFees charged | PA | Explained | Yes |
| Jul 17, 2026 | Mortgages | Trouble during payment processLien release | NY | Explained | Yes |
| Jun 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MA | Explained | Yes |
| Jun 22, 2026 | Mortgages | Trouble during payment processFees charged | NY | Explained | Yes |
| Jun 15, 2026 | Mortgages | Trouble during payment processPayment process | PA | Explained | Yes |
| Jun 1, 2026 | Mortgages | Trouble during payment processLien release | NY | Explained | Yes |
| May 29, 2026 | Mortgages | Trouble during payment processPayment process | PA | Explained | Yes |
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