Case file
Credit reporting
Complaint 23469829 Google Compare Credit Cards
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Problem with product or service terms changing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 23, 2026Complaint received
- Jun 23, 2026Sent to Google Compare Credit Cards
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Google Compare Credit Cards complaints about identity theft protection or other monitoring services
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 25, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | GA | Explained | Yes |
| Aug 17, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | NV | Explained | Yes |
| Feb 3, 2026 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | TX | Explained | Yes |
| Nov 19, 2025 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | TX | Explained | Yes |
| Dec 26, 2023 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | NY | Explained | No |
| Jul 29, 2023 | Credit reporting | Identity theft protection or other monitoring servicesReceived unwanted marketing or advertising | NY | Explained | No |
| Nov 1, 2021 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | CA | Explained | Yes |
| Sep 10, 2021 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | GA | Explained | Yes |
| Aug 14, 2021 | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | IL | Explained | Yes |
| Jan 2, 2021 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | TX | Explained | Yes |
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