Case file
Credit cards
Complaint 23526658 Santander Holdings USA
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Postal mail · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 24, 2026Complaint received
- Jun 24, 2026Sent to Santander Holdings USA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Holdings USA complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PA | In progress | Yes |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | In progress | Yes |
| Oct 15, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NJ | In progress | Yes |
| Oct 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PA | In progress | Yes |
| Sep 13, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | Explained | Yes |
| Aug 20, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | MA | Explained | Yes |
| Aug 7, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NJ | Money back | Yes |
| Aug 7, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NJ | Money back | Yes |
| Jun 9, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MA | Explained | Yes |
| Jun 7, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MA | Explained | Yes |
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