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Case file

Prepaid & gift cards

Complaint 2354309 Netspend

Explained
Company
Netspend
Product
Prepaid card · General purpose card
From
West Virginia 255XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Feb 21, 2017Complaint received
  2. Feb 24, 2017Sent to Netspend (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about managing, opening, or closing account

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsManaging, opening, or closing accountTXExplainedYes
Apr 17, 2017Prepaid & gift cardsManaging, opening, or closing accountCAExplainedYes
Apr 17, 2017Prepaid & gift cardsManaging, opening, or closing accountTXExplainedYes
Apr 11, 2017Prepaid & gift cardsManaging, opening, or closing accountKYExplainedYes
Apr 10, 2017Prepaid & gift cardsManaging, opening, or closing accountFLExplainedYes
Mar 31, 2017Prepaid & gift cardsManaging, opening, or closing accountSCExplainedYes
Mar 30, 2017Prepaid & gift cardsManaging, opening, or closing accountILExplainedYes
Mar 27, 2017Prepaid & gift cardsManaging, opening, or closing accountCAExplainedYes
Mar 23, 2017Prepaid & gift cardsManaging, opening, or closing accountALExplainedYes
Mar 11, 2017Prepaid & gift cardsManaging, opening, or closing accountPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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