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Case file

Prepaid & gift cards

Complaint 2401623 Netspend

Explained
Company
Netspend
Product
Prepaid card · Government benefit payment card
From
Alabama 35208
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Mar 23, 2017Complaint received
  2. Mar 24, 2017Sent to Netspend (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about managing, opening, or closing account

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsManaging, opening, or closing accountTXExplainedYes
Apr 17, 2017Prepaid & gift cardsManaging, opening, or closing accountCAExplainedYes
Apr 17, 2017Prepaid & gift cardsManaging, opening, or closing accountTXExplainedYes
Apr 11, 2017Prepaid & gift cardsManaging, opening, or closing accountKYExplainedYes
Apr 10, 2017Prepaid & gift cardsManaging, opening, or closing accountFLExplainedYes
Mar 31, 2017Prepaid & gift cardsManaging, opening, or closing accountSCExplainedYes
Mar 30, 2017Prepaid & gift cardsManaging, opening, or closing accountILExplainedYes
Mar 27, 2017Prepaid & gift cardsManaging, opening, or closing accountCAExplainedYes
Mar 11, 2017Prepaid & gift cardsManaging, opening, or closing accountPAExplainedYes
Feb 21, 2017Prepaid & gift cardsManaging, opening, or closing accountWVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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