Case file
Debt collection
Complaint 2360290 Convergys
Explained- Product
- Debt collection · I do not know
- Detail
- Frequent or repeated calls
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 24, 2017Complaint received
- Jun 5, 2017Sent to Convergys (101 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Convergys complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 16, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | TX | Explained | Yes |
| Jan 7, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | WA | Explained | Yes |
| Dec 21, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | OH | Explained | Yes |
| Dec 19, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | WI | Explained | Yes |
| Sep 16, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | TN | Explained | Yes |
| Apr 2, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | FL | Explained | Yes |
| Mar 28, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Explained | Yes |
| Dec 12, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | MN | Explained | Yes |
| Dec 4, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | NM | Explained | Yes |
| Aug 24, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | OH | Explained | Yes |
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