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Money transfers & apps

Complaint 23605795 Citizens Bank

Explained
Product
Money transfer, virtual currency, or money service · Check cashing service
From
Ohio 44044
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 26, 2026Complaint received
  2. Jun 26, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2026Money transfers & appsProblem with customer serviceNYExplainedYes
Aug 7, 2026Money transfers & appsProblem with customer serviceOHExplainedYes
Jul 26, 2026Money transfers & appsProblem with customer servicePAExplainedYes
Jul 24, 2026Money transfers & appsProblem with customer serviceDEExplainedYes
Jul 7, 2026Money transfers & appsProblem with customer serviceMIExplainedYes
Mar 11, 2026Money transfers & appsProblem with customer serviceMAExplainedYes
Nov 8, 2025Money transfers & appsProblem with customer servicePAExplainedYes
Jun 17, 2025Money transfers & appsProblem with customer serviceMIExplainedYes
Apr 2, 2025Money transfers & appsProblem with customer servicePAExplainedYes
Mar 4, 2025Debt relief & credit repairProblem with customer serviceRIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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