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Credit cards

Complaint 23625595 First Portfolio Servicing

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Texas 77414
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Jun 26, 2026Complaint received
  2. Sep 30, 2026Sent to First Portfolio Servicing (96 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Portfolio Servicing complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Sep 24, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Sep 15, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Sep 3, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Aug 14, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Jul 15, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Jun 24, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Jun 1, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
May 12, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
May 10, 2026Credit cardsProblem when making paymentsProblem during payment processNJExplainedYes
Apr 7, 2026Credit cardsProblem when making paymentsProblem during payment processAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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