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Student loans

Complaint 23679839 Maximus Federal Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Didn't receive services that were advertised
From
New Jersey 08028
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 29, 2026Complaint received
  2. Jul 8, 2026Sent to Maximus Federal Services (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Maximus Federal Services complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Student loansCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYExplainedYes
Oct 3, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Oct 2, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedFLExplainedYes
Sep 28, 2026Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingMNExplainedYes
Aug 22, 2026Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Aug 18, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Aug 6, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceOHExplainedYes
Jul 5, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Jul 1, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Jun 29, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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