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Complaint log

Maximus Federal Services complaint log

The newest complaints about Maximus Federal Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026Student loansStruggling to repay your loanProblem with your payment planALExplainedYes
Nov 8, 2026Student loansIncorrect information on your reportInformation is missing that should be on the reportMTExplainedYes
Nov 7, 2026Student loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Nov 7, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Nov 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Nov 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Nov 5, 2026Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Nov 5, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeIDExplainedYes
Nov 5, 2026Student loansCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYExplainedYes
Nov 5, 2026Student loansStruggling to repay your loanProblem with your payment planVAExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Nov 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNCExplainedYes
Nov 4, 2026Student loansIncorrect information on your reportOld information reappears or never goes awayINExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 4, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeTXExplainedYes
Nov 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanRIExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Nov 3, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 3, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMSExplainedYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Nov 3, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayMIExplainedYes
Nov 3, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeILExplainedYes
Nov 3, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNYExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 2, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Nov 2, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Nov 2, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Nov 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMTExplainedYes
Nov 1, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTNExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 1, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Nov 1, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedYes
Nov 1, 2026Student loansIncorrect information on your reportAccount information incorrectNYExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Oct 31, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedGAExplainedYes
Oct 31, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOKExplainedYes
Oct 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCOExplainedYes
Oct 30, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 30, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNEExplainedYes
Oct 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedYes
Oct 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledKSExplainedYes
Oct 30, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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