Case file
Debt collection
Complaint 2374051 SunTrust
Explained- Product
- Debt collection · Non-federal student loan
- Detail
- Frequent or repeated calls
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 6, 2017Complaint received
- Mar 6, 2017Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 3, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | VA | Fixed | Yes |
| Dec 5, 2018 | Debt collection | Communication tacticsCalled before 8am or after 9pm | MD | Fixed | Yes |
| Nov 13, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Fixed | Yes |
| Nov 2, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | MD | Explained | Yes |
| Aug 2, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | CA | Explained | Yes |
| Apr 12, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | VA | Explained | Yes |
| Feb 21, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | GA | Fixed | Yes |
| Nov 27, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | - | Explained | Yes |
| Nov 9, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | CO | Explained | Yes |
| Jul 27, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | VA | Explained | Yes |
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