Case file
Student loans
Complaint 2376019 Equitable Acceptance
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Trouble with how payments are handled
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Mar 7, 2017Complaint received
- Mar 10, 2017Sent to Equitable Acceptance (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Equitable Acceptance complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 20, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NJ | Explained | Yes |
| Apr 10, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Explained | Yes |
| Apr 5, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | IL | Money back | Yes |
| Mar 23, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | TX | Explained | Yes |
| Mar 22, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NJ | Money back | Yes |
| Mar 17, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Explained | Yes |
| Mar 13, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | TX | Money back | Yes |
| Feb 27, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MD | Money back | Yes |
| Feb 22, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IL | Money back | Yes |
| Feb 22, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | SD | Explained | Yes |
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