Payment company · complaint record
Equitable Acceptance complaints
Filed under Equitable Acceptance Corp
Consumers have filed 367 complaints about Equitable Acceptance since 2016, 2 of them in the last 12 months. It answered 0% on time and closed 7% with relief for the customer. The most common problem is other transaction problem. It is the 49th most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 367
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 7%
- Last 30 days
- 0
- Rank
- #49 of 72
Since March 2016
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Apr 7, 2026
Most complained-about payment apps & money transfer services
Equitable Acceptance complaints by month
The busiest month was November 2017 (16 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Equitable Acceptance answered all time
- Closed with monetary relief92.5%
- Closed with non-monetary relief164.4%
- Closed with explanation33791.8%
- Untimely response51.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Equitable Acceptance complaints are about
Top Equitable Acceptance problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 60
- Trouble with how payments are being handled 35
- Don't agree with the fees charged 23
- Problem with customer service 5
- Keep getting calls about your loan 2
Where Equitable Acceptance complaints come from
Most complaints: California (32), Florida (30), Texas (21), Maryland (19), New York (19).
Equitable Acceptance compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Equitable AcceptanceMoney transfers & apps | - | 2 | - |
Compare side by side: Equitable Acceptance vs Ria Envia · Equitable Acceptance vs Bill.Com · Equitable Acceptance vs Global Tel*Link · Equitable Acceptance vs Airtm
What people say about Equitable Acceptance
All experiencesNo experiences with Equitable Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Equitable Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 7, 2026 | Money transfers & apps | Unexpected or other fees | No timely reply |
| Mar 27, 2026 | Money transfers & apps | Other transaction problem | No timely reply |
| Nov 10, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Nov 23, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Jul 10, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Jul 8, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 7, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 12, 2021 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 9, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 23, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 17, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 1, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Questions about Equitable Acceptance
How many complaints does Equitable Acceptance have?
Equitable Acceptance has 367 complaints on record since March 2016, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Equitable Acceptance respond to complaints?
Yes. Equitable Acceptance answered 0% of its complaints on time (within 15 days) and closed 7% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Equitable Acceptance?
The most common problems are other transaction problem (1), unexpected or other fees (1), dealing with your lender or servicer (125).
Is Equitable Acceptance legit?
Equitable Acceptance is a real company with a public complaint record: consumers have complained about it 367 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Equitable Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Equitable Acceptance?
Complain to Equitable Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Equitable Acceptance complaints come from?
Most come from California (32), Florida (30), Texas (21). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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