Complaint 23804290 American Credit Acceptance

Explained

Company: American Credit Acceptance
Product: Credit card · Store credit card
Issue: Problem when making payments
Detail: You never received your bill or did not know a payment was due
From: Texas 78666
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jul 2, 2026Complaint received
Sep 2, 2026Sent to American Credit Acceptance (62 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Credit Acceptance complaints about problem when making payments

Received	About	Issue	State	Answer	On time
Jan 26, 2021	Credit cards	Problem when making paymentsProblem during payment process	CA	Fixed	Yes
Jan 26, 2021	Credit cards	Problem when making paymentsProblem during payment process	CA	Fixed	Yes
Nov 8, 2020	Credit cards	Problem when making paymentsProblem during payment process	VA	Explained	Yes
Apr 23, 2020	Credit cards	Problem when making paymentsProblem during payment process	MS	Explained	Yes
Nov 15, 2019	Credit cards	Problem when making paymentsYou never received your bill or did not know a payment was due	FL	Explained	Yes
Sep 10, 2018	Credit cards	Problem when making paymentsProblem during payment process	CA	Explained	Yes
Aug 1, 2017	Payday & personal loans	Problem when making payments	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works