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Credit cards

Complaint 3942689 American Credit Acceptance

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Virginia 22191
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Nov 8, 2020Complaint received
  2. Nov 8, 2020Sent to American Credit Acceptance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Credit Acceptance complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Jul 2, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueTXExplainedYes
Jan 26, 2021Credit cardsProblem when making paymentsProblem during payment processCAFixedYes
Jan 26, 2021Credit cardsProblem when making paymentsProblem during payment processCAFixedYes
Apr 23, 2020Credit cardsProblem when making paymentsProblem during payment processMSExplainedYes
Nov 15, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Sep 10, 2018Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Aug 1, 2017Payday & personal loansProblem when making paymentsCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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