Case file
Student loans
Complaint 23820458 EDvantage
Explained- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- No
- Jul 2, 2026Complaint received
- Jul 3, 2026Sent to EDvantage (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More EDvantage complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 17, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CO | Explained | No |
| Jun 23, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | CA | Explained | Yes |
| Jan 3, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | Yes |
| Oct 22, 2025 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | CA | Explained | Yes |
| Jan 20, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | - | Explained | Yes |
| Jul 8, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | WA | Explained | Yes |
| May 27, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | FL | Explained | Yes |
| May 22, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | NY | Explained | Yes |
| May 13, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | SC | Explained | Yes |
| Jun 26, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
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