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Case file

Prepaid & gift cards

Complaint 23846877 PayPal

Explained
Company
PayPal
Product
Prepaid card · General-purpose prepaid card
Detail
Problem using the card to withdraw money from an ATM
From
Iowa 511XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 3, 2026Complaint received
  2. Sep 3, 2026Sent to PayPal (62 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PayPal complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to send money to another personWAExplainedYes
Sep 10, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNCIn progressYes
Aug 31, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAExplainedYes
Aug 31, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Aug 25, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
Aug 15, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineIDExplainedYes
Jul 11, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositIAFixedYes
Jul 10, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMOHExplainedYes
Jun 10, 2026Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountMDExplainedYes
Jun 4, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMDExplainedYes

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