Case file
Prepaid & gift cards
Complaint 26978894 PayPal
In progress- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Trouble using the card to spend money in a store or online
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 10, 2026Complaint received
- Oct 27, 2026Sent to PayPal (47 days later)
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More PayPal complaints about trouble using the card
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to send money to another person | WA | Explained | Yes |
| Aug 31, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | MA | Explained | Yes |
| Aug 31, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | NY | Explained | Yes |
| Aug 25, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | MI | Explained | Yes |
| Aug 15, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | ID | Explained | Yes |
| Jul 11, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | IA | Fixed | Yes |
| Jul 10, 2026 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | OH | Explained | Yes |
| Jul 3, 2026 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | IA | Explained | Yes |
| Jun 10, 2026 | Prepaid & gift cards | Trouble using the cardProblem with a check written from your prepaid card account | MD | Explained | Yes |
| Jun 4, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | MD | Explained | Yes |
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