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Prepaid & gift cards

Complaint 23892958 Regions Bank

Explained
Product
Prepaid card · General-purpose prepaid card
From
South Carolina 29501
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 6, 2026Complaint received
  2. Jul 6, 2026Sent to Regions Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Regions Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Prepaid & gift cardsUnexpected or other feesNYExplainedYes
Sep 28, 2026Prepaid & gift cardsUnexpected or other feesUTExplainedYes
Sep 21, 2026Prepaid & gift cardsUnexpected or other feesTNMoney backYes
Aug 18, 2026Prepaid & gift cardsUnexpected or other feesCAMoney backYes
Apr 24, 2026Prepaid & gift cardsUnexpected or other feesINExplainedYes
Apr 9, 2026Prepaid & gift cardsUnexpected or other feesTNExplainedYes
Mar 2, 2026Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Feb 9, 2026Prepaid & gift cardsUnexpected or other feesNJMoney backYes
Jan 24, 2026Prepaid & gift cardsUnexpected or other feesAZMoney backYes
Jan 20, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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