Bank · complaint record
Regions Bank complaints
Filed under REGIONS FINANCIAL CORPORATION
Consumers have filed 10,407 complaints about Regions Bank since 2011, 1,300 of them in the last 12 months (+24% on the year before). It answered 100% on time and closed 16% with relief for the customer - about the same as a typical bank. The most common problem is managing an account. It is the 15th most complained-about of 188 banks & credit unions this year.
Good response record. How it works
- Complaints on record
- 10,407
- Last 12 months
- 1,300
- Answered on time
- 100%
- Closed with relief
- 16%
- Last 30 days
- 64
- Rank
- #15 of 188
Since December 2011
+24% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Nov 5, 2026
Most complained-about banks & credit unions
Regions Bank complaints by month
The busiest month was October 2026 (138 complaints). Complaints in the last 12 months are up 24% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Regions Bank answered last 12 months
- Closed with monetary relief1148.8%
- Closed with non-monetary relief856.5%
- Closed with explanation1,02178.5%
- In progress806.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers18/4016.3% closed with relief
- Complaint trend8/15+24% vs last year
What Regions Bank complaints are about
Top Regions Bank problems last 12 months
Inside "Managing an account"
- Deposits and withdrawals 858
- Problem using a debit or ATM card 530
- Funds not handled or disbursed as instructed 250
- Banking errors 243
- Fee problem 201
- Problem accessing account 164
Where Regions Bank complaints come from
Most complaints: Florida (2,301), Tennessee (1,179), Georgia (1,118), Texas (1,013), Alabama (990).
Regions Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Fifth Third BankBank accounts | 61 | 2,784 | C |
| 2 | Citizens BankBank accounts | 73 | 2,163 | B |
| 3 | Huntington BankBank accounts | 84 | 2,144 | A |
| 4 | BMO BankBank accounts | 86 | 1,356 | A |
| 5 | Regions BankBank accounts | 71 | 1,300 | B |
| 6 | CurrentBank accounts | 4 | 1,144 | F |
| 7 | Credit KarmaBank accounts | 82 | 963 | A |
| 8 | KeyBankBank accounts | 88 | 939 | A |
Compare side by side: Regions Bank vs Fifth Third Bank · Regions Bank vs Citizens Bank · Regions Bank vs Huntington Bank · Regions Bank vs BMO Bank
What people say about Regions Bank
All experiencesNo experiences with Regions Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Regions Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 31, 2026 | Credit cards | Closing your accountCan't close your account | In progress |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 30, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Oct 30, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | In progress |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | In progress |
| Oct 29, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 29, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
Questions about Regions Bank
How many complaints does Regions Bank have?
Regions Bank has 10,407 complaints on record since December 2011, including 1,300 in the last 12 months and 64 in the last 30 days. That makes it number 109 of every company by complaints this year.
Does Regions Bank respond to complaints?
Yes. Regions Bank answered 100% of its complaints on time (within 15 days) and closed 16% with relief - money back or a fix; 9.3% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 71/100 (grade B).
What do people complain about most with Regions Bank?
The most common problems are managing an account (2,480), problem caused by your funds being low (633), incorrect information on your report (597).
Is Regions Bank legit?
Regions Bank is a real company with a public complaint record: consumers have complained about it 10,407 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Regions Bank legit? for the signals, red flags and how to protect yourself.
Are complaints about Regions Bank going up or down?
Up. There were 1,300 complaints in the last 12 months against 1,051 in the 12 before (+24%). See every month.
How do I file a complaint against Regions Bank?
Complain to Regions Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Regions Bank complaints come from?
Most come from Florida (2,301), Tennessee (1,179), Georgia (1,118). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Regions Bank
No comments yet. Start the conversation - questions are welcome too.