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Credit cards

Complaint 23896137 First Horizon Bank

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
Tennessee 38018
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 6, 2026Complaint received
  2. Jul 6, 2026Sent to First Horizon Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Horizon Bank complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes
Oct 16, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Sep 10, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCMoney backYes
Aug 18, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAMoney backYes
Feb 25, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementLAExplainedYes
Oct 17, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAExplainedYes
May 13, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNHExplainedYes
Dec 17, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Jul 27, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Jan 28, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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