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Case file

Auto loans & leases

Complaint 23966283 USAA

Money back
Company
USAA
Product
Vehicle loan or lease · Loan
Detail
Problem with paying off the loan
From
Georgia 30415
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 8, 2026Complaint received
  2. Jul 8, 2026Sent to USAA
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More USAA complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanLAExplainedYes
Oct 5, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanLAExplainedYes
Sep 18, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMOExplainedYes
Sep 17, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCAExplainedYes
Sep 16, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCOExplainedYes
Sep 15, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMDExplainedYes
Sep 13, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleFLExplainedYes
Sep 2, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleKYExplainedYes
Aug 27, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
Aug 25, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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