Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Payday & personal loans

Complaint 24076542 Navy Federal Credit Union

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
California 94510
Filed by
Postal mail · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jul 10, 2026Complaint received
  2. Jul 10, 2026Sent to Navy Federal Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Navy Federal Credit Union?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Navy Federal Credit Union's record

More Navy Federal Credit Union complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanCOIn progressYes
Oct 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanMSIn progressYes
Oct 5, 2026Payday & personal loansProblem with the payoff process at the end of the loanALIn progressYes
Aug 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Aug 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Aug 7, 2026Payday & personal loansProblem with the payoff process at the end of the loanMDFixedYes
Jul 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jul 9, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Jun 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Mar 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience