Case file
Payday & personal loans
Complaint 25086546 Navy Federal Credit Union
Fixed- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Aug 7, 2026Complaint received
- Aug 7, 2026Sent to Navy Federal Credit Union
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CO | In progress | Yes |
| Oct 28, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MS | In progress | Yes |
| Oct 5, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | AL | In progress | Yes |
| Aug 27, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | GA | Explained | Yes |
| Aug 19, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Explained | Yes |
| Jul 23, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Explained | Yes |
| Jul 10, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Explained | Yes |
| Jul 9, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | VA | Explained | Yes |
| Jun 2, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
| Mar 2, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | GA | Explained | Yes |
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