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Case file

Credit cards

Complaint 24080520 Client Services

Explained
Product
Credit card · Store credit card
Detail
Was not notified of investigation status or results
From
Michigan 482XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 10, 2026Complaint received
  2. Jul 10, 2026Sent to Client Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Client Services complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Jun 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Oct 15, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsMNExplainedYes
Oct 3, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Jul 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
May 20, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Jan 29, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 6, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Oct 31, 2023Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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