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Credit reporting

Complaint 24090613 Synchrony

Explained
Company
Synchrony
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Other problem getting your report or credit score
From
California 90301
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 10, 2026Complaint received
  2. Jul 17, 2026Sent to Synchrony (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about unable to get your credit report or credit score

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreOKIn progressYes
Oct 19, 2026Credit cardsUnable to get your credit report or credit scoreOther problem getting your report or credit scoreCOExplainedYes
Oct 4, 2026Credit cardsUnable to get your credit report or credit scoreOther problem getting your report or credit scoreCAIn progressYes
Sep 7, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreCOExplainedYes
Aug 27, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreVAExplainedYes
Jul 30, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Jul 26, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Jul 4, 2026Credit cardsUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedYes
May 28, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreKSExplainedYes
Apr 16, 2026Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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