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Case file

Credit reporting

Complaint 24113459 Better Mortgage

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Information is missing that should be on the report
From
North Carolina 28012
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Jul 12, 2026Complaint received
  2. Oct 15, 2026Sent to Better Mortgage (95 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Better Mortgage complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2022Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedNo
Aug 12, 2021Credit reportingIncorrect information on your reportInformation is missing that should be on the reportNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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