Case file
Mortgages
Complaint 24117757 Guild
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Jul 12, 2026Complaint received
- Jul 12, 2026Sent to Guild
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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