Complaint 24118620 FIS

Explained

Company: FIS (Fidelity National Information Services)
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Fraud or scam
From: New York 12590
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jul 12, 2026Complaint received
Jul 12, 2026Sent to FIS
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Jun 8, 2026	Money transfers & apps	Fraud or scam	OR	Explained	Yes
Apr 24, 2026	Money transfers & apps	Fraud or scam	IL	Explained	Yes
May 24, 2025	Money transfers & apps	Fraud or scam	LA	Explained	Yes
Feb 17, 2025	Money transfers & apps	Fraud or scam	IL	Explained	Yes
Jan 9, 2025	Money transfers & apps	Fraud or scam	GA	Explained	Yes
Aug 28, 2024	Money transfers & apps	Fraud or scam	LA	Explained	Yes
Sep 13, 2022	Money transfers & apps	Fraud or scam	TN	Explained	Yes
Aug 22, 2022	Debt relief & credit repair	Fraud or scam	MD	Explained	Yes
Mar 16, 2022	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Sep 18, 2019	Money transfers & apps	Fraud or scam	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works