Case file
Bank accounts
Complaint 24118825 Optum Bank
Explained- Product
- Checking or savings account · Savings account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 12, 2026Complaint received
- Jul 12, 2026Sent to Optum Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Optum Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Bank accounts | Closing an accountCan't close your account | OR | Explained | Yes |
| Sep 16, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Sep 14, 2026 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Aug 25, 2026 | Bank accounts | Closing an accountFunds not received from closed account | OH | Explained | Yes |
| Aug 22, 2026 | Bank accounts | Closing an accountCan't close your account | VA | Explained | Yes |
| Jul 28, 2026 | Bank accounts | Closing an accountFunds not received from closed account | TN | Explained | Yes |
| Jul 24, 2026 | Bank accounts | Closing an accountCan't close your account | NC | Explained | Yes |
| Jun 2, 2026 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
| May 4, 2026 | Bank accounts | Closing an accountCan't close your account | WI | Explained | Yes |
| Mar 11, 2026 | Bank accounts | Closing an accountFunds not received from closed account | AZ | Explained | Yes |
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