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Student loans

Complaint 24135318 Nelnet

Explained
Company
Nelnet
Product
Student loan · Private student loan
Detail
Cannot graduate, receive diploma, or get transcript due to money owed
From
Georgia 30328
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 13, 2026Complaint received
  2. Jul 13, 2026Sent to Nelnet
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nelnet complaints about issue where my lender is my school

ReceivedAboutIssueStateAnswerOn time
Mar 24, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanFLExplainedYes
Feb 11, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanFLExplainedYes
Jan 31, 2026Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedARExplainedYes
Jan 8, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanTXExplainedYes
Sep 29, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanALExplainedYes
Sep 14, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanTXExplainedYes
Sep 6, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanNYExplainedYes
Jun 4, 2025Student loansIssue where my lender is my schoolIssues with fees connected to the loanWAExplainedYes
May 14, 2025Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedGAExplainedYes
Apr 7, 2025Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedKYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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