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Auto loans & leases

Complaint 24140882 CarMax

Explained
Company
CarMax
Product
Vehicle loan or lease · Loan
Detail
Credit denial
From
Virginia 22602
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 13, 2026Complaint received
  2. Jul 13, 2026Sent to CarMax
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CarMax complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeCAExplainedYes
Oct 20, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeGAExplainedYes
Oct 10, 2026Auto loans & leasesGetting a loan or leaseDid not receive car titleNHExplainedYes
Oct 3, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeTXExplainedYes
Sep 20, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeSCExplainedYes
Sep 17, 2026Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkCOExplainedYes
Sep 16, 2026Auto loans & leasesGetting a loan or leaseCredit denialCAExplainedYes
Aug 22, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeCAExplainedYes
Aug 13, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingTXExplainedYes
Jul 21, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeGAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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