Case file
Mortgages
Complaint 24270704 Weststar Mortgage
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 16, 2026Complaint received
- Aug 3, 2026Sent to Weststar Mortgage (18 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Weststar Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Sep 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | Explained | Yes |
| May 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Feb 3, 2026 | Mortgages | Trouble during payment processPayment process | AZ | Explained | Yes |
| Nov 22, 2025 | Mortgages | Trouble during payment processPayment process | AK | Explained | Yes |
| Nov 18, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Oct 7, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | Explained | Yes |
| Aug 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Aug 6, 2025 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Jul 28, 2025 | Mortgages | Trouble during payment processPayment process | AZ | Explained | Yes |
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