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Complaint log

Weststar Mortgage complaint log

The newest complaints about Weststar Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Sep 24, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 6, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Aug 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jul 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceINExplainedYes
May 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Feb 25, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Feb 3, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
Dec 18, 2025Debt relief & credit repairProblem with customer serviceAZExplainedYes
Nov 22, 2025MortgagesTrouble during payment processPayment processAKExplainedYes
Nov 18, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 7, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Aug 20, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Aug 6, 2025MortgagesTrouble during payment processPayment processFLExplainedYes
Jul 28, 2025MortgagesTrouble during payment processPayment processAZExplainedYes
Jul 7, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeGAFixedYes
Mar 22, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Mar 18, 2025Credit reportingIncorrect information on your reportAccount information incorrectMTExplainedYes
Jan 31, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)GAExplainedYes
Dec 27, 2024MortgagesTrouble during payment processPayment processNVExplainedYes
Sep 24, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Aug 9, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMNExplainedYes
May 18, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Mar 14, 2024MortgagesIncorrect information on your reportAccount status incorrectMTExplainedYes
Jan 25, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMIExplainedYes
Nov 29, 2023MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 17, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOKExplainedYes
Oct 18, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuIAExplainedYes
Oct 17, 2023MortgagesTrouble during payment processPayment processVAExplainedYes
Oct 10, 2023MortgagesTrouble during payment processPayment processMNExplainedYes
Oct 5, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 4, 2023MortgagesTrouble during payment processPayment processGAExplainedYes
Aug 21, 2023MortgagesTrouble during payment processTXExplainedYes
Jul 29, 2023MortgagesTrouble during payment processFLExplainedYes
Jan 23, 2023MortgagesProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Apr 27, 2022Payday & personal loansCharged fees or interest you didn't expectNVExplainedYes
Apr 7, 2022MortgagesTrouble during payment processNMExplainedYes
Aug 28, 2021MortgagesClosing on a mortgageAZExplainedYes
Jun 7, 2021MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreAZExplainedYes
May 19, 2021MortgagesTrouble during payment processTXExplainedYes
Apr 24, 2021MortgagesStruggling to pay mortgageTXExplainedYes
Apr 22, 2021Credit reportingIncorrect information on your reportAccount status incorrectCOExplainedYes
Apr 21, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountMNExplainedYes
Mar 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Feb 5, 2021MortgagesTrouble during payment processTXExplainedYes
Feb 2, 2021MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Dec 2, 2020Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Jul 13, 2020MortgagesTrouble during payment processTXExplainedYes
Apr 20, 2020MortgagesIncorrect information on your reportAccount status incorrectOHExplainedYes
Dec 21, 2019MortgagesTrouble during payment processTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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