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Debt collection

Complaint 24272492 USAA

Explained
Company
USAA
Product
Debt collection · Other debt
Detail
Attempted to collect wrong amount
From
Virginia 23513
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 16, 2026Complaint received
  2. Jul 17, 2026Sent to USAA (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNJFixedYes
Oct 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIFixedYes
Aug 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMSFixedYes
Aug 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedYes
Jul 21, 2026Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtFLExplainedYes
Jun 24, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountSCExplainedYes
Jun 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountARExplainedYes
Jun 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
May 21, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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