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Mortgages

Complaint 24330399 Selene

Explained
Company
Selene
Product
Mortgage · Conventional home mortgage
From
Florida 324XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 17, 2026Complaint received
  2. Oct 27, 2026Sent to Selene (102 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Selene complaints about problem with fraud alerts or security freezes

ReceivedAboutIssueStateAnswerOn time
May 26, 2026Credit reportingProblem with fraud alerts or security freezesNYExplainedYes
Oct 13, 2025MortgagesProblem with fraud alerts or security freezesIDExplainedYes
Jan 18, 2025Credit reportingProblem with fraud alerts or security freezesNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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