Complaint 24348308 KeyBank

Explained

Company: KeyBank
Product: Payday loan, title loan, personal loan, or advance loan · Earned wage access
Issue: Confusing or misleading advertising or marketing
From: New York 146XX
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jul 18, 2026Complaint received
Jul 18, 2026Sent to KeyBank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about confusing or misleading advertising or marketing

Received	About	Issue	State	Answer	On time
Nov 4, 2026	Money transfers & apps	Confusing or misleading advertising or marketing	IN	Money back	Yes
Jun 17, 2024	Debt relief & credit repair	Confusing or misleading advertising or marketing	OH	Explained	Yes
Jul 7, 2023	Money transfers & apps	Confusing or misleading advertising or marketing	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works