Case file
Credit cards
Complaint 2437609 American Express
Explained- Product
- Credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 17, 2017Complaint received
- Apr 17, 2017Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about customer service / Customer relations
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 20, 2017 | Credit cards | Customer service / Customer relations | OH | Explained | Yes |
| Apr 17, 2017 | Credit cards | Customer service / Customer relations | TX | Explained | Yes |
| Apr 3, 2017 | Credit cards | Customer service / Customer relations | UT | Fixed | Yes |
| Mar 30, 2017 | Credit cards | Customer service / Customer relations | MN | Explained | Yes |
| Mar 22, 2017 | Credit cards | Customer service / Customer relations | NE | Fixed | Yes |
| Mar 18, 2017 | Credit cards | Customer service / Customer relations | NY | Money back | Yes |
| Mar 16, 2017 | Credit cards | Customer service / Customer relations | TX | Money back | Yes |
| Mar 16, 2017 | Credit cards | Customer service / Customer relations | VA | Fixed | Yes |
| Mar 15, 2017 | Credit cards | Customer service / Customer relations | NY | Explained | Yes |
| Mar 13, 2017 | Credit cards | Customer service / Customer relations | MA | Explained | Yes |
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